Küstenperle Strandhotel & Spa

Frequently asked questions

Küstenperle-FAQs

Here you will find all the answers to the most important questions. All information is provided to the best of our knowledge,
However, we assume no liability for the accuracy and completeness of the general information.

Straight to the point:
You ask - we answer.

Apartments

Dogs (pets) are generally not permitted in the vacation apartment.

Final cleaning is included in the room price.

The pram can be stored under the stairs on the ground floor of the apartment building.

Bicycles can be hired at reception. We offer e-bikes and city bikes:
City bikes cost €9.00 per day / €56.00 per week (7 days)
E-bikes cost €28.00 per day / €175.00 per week (7 days)
We will add the costs to your room bill. On request, we will be happy to provide instruction and explanation on how to use our e-bikes.

You are welcome to lock your bicycle in our bicycle shed during your stay. However, we cannot reserve a space for you there. Additional parking spaces are available under a partial roof directly in front of the bicycle shed.

During your stay, we are happy to provide you with a travel cot (for children up to two years old / max. 15 kg), nappy bin and bottle warmer free of charge in your holiday flat. If your child already sleeps in their own bed, we will be happy to provide you with a bed guard upon request and subject to availability.
For our younger guests, we also have a high chair and a step stool for the bathroom.

  • Vacuum cleaner
  • Sweepers and brooms
  • High chair
  • Drying rack
  • Mop

Kitchen cleaning and/or interim cleaning is available upon prior request and subject to the availability of cleaning staff.
We charge the following fees for these services:

  • €30.00 per kitchen cleaning
  • €30.00 per interim cleaning (includes a towel change, but no kitchen cleaning or bed linen change)
  • Additional towel change outside of cleaning for £5.00 per day and person (one large and one small towel each)
  • Bed linen change for £10.00 per person

Our holiday apartments feature a fully equipped kitchen with WMF kitchen utensils, a microwave, an oven, a dishwasher and a coffee machine.

There is a coin-operated washing machine and dryer on the ground floor of the apartment building.

On departure day, please arrange a handover time for the holiday apartment with our reception team. This must be scheduled for no later than 9:50 a.m. on the day of departure. Please feel free to arrange this with our reception team when you check in.

Each apartment has a small storage room in which a children's high chair is available.

You are welcome to book an additional towel change outside the cleaning service, this is € 5.00 per day and person and you will receive one large and one small towel. A change of bed linen is € 10.00 per person.

For bookings of 7 nights or more, one interim cleaning will be provided; for bookings of 14 nights or more, two interim cleanings will be provided; for bookings of 21 nights or more, three interim cleanings will be provided with one change of bed linen.

The reception staff will inform you of the day of the interim cleaning. Housekeeping cleans between 9:00 a.m. and 5:00 p.m.

Check in takes place at the hotel reception. You are welcome to check in at our hotel building, which is located on the premises directly next to the house for the vacation apartment.

Adress: Dithmarscher Straße 39, 25761 Büsum

The check-out time for our holiday apartments is 10:00 a.m. Please arrange a time for handing over your holiday apartment by the penultimate day of your stay. When checking out, the apartment should be swept clean, the fridge and freezer emptied, the rubbish separated and disposed of, and the dishwasher turned on. After handing over the keys to one of our employees, you will leave the holiday apartment together and can settle your bill at reception.

So that we can continue to offer you the high standard of our vacation apartments and avoid you accidentally leaving something behind with us, we will meet with you on the day of your departure for a small handover. You are welcome to make an appointment for this with our reception team at check-in.

Each of our vacation apartments has its own parking space, marked with the number of the apartment. One parking space per apartment is free of charge during your stay.

The parking spaces are marked with the numbers of the apartments.

Each of our apartments has a parking space for one car. If you arrive with other vehicles, you can park in our hotel parking lot for a fee of € 6.00 per night.

Each vacation apartment has its own, signposted and free parking space for one car. The driveway to this parking lot leads off the Nordseestraße on the dyke. You are also welcome to use our large hotel parking lot at short notice for check-in in our main hotel building. Here you will find out which apartment you are moving into and which parking space is reserved for you.

If you want to drive up or down our guest parking lot or from our guest parking lot of the vacation apartments, please use your room card, which you received from us after check-in, so the barrier opens. If you drive down from the guest parking lot after check-out and you have left your room card with us at the reception, press the button on the device with which the barrier is connected, because when you press the button, a ringtone sounds at our reception, when it sounds at our reception we also press a button, which opens the barrier.

The apartment building is a 1-2 minute walk from our hotel.

Breakfast is not included in our room prices for the apartments. However, you can book breakfast at any time for a surcharge of €14.50 per person (aged 15 and over) and €7.50 (aged 6-14).

The accommodation price includes a wide range of amenities, including Wi-Fi, parking, bed linen and final cleaning. In addition, you can use the spa area for an extra charge.

Use of the spa and wellness area at Hotel Küstenperle can be booked for an additional charge of € 8.00 per adult per day (€ 45.00 per week) and € 6.00 per child (aged 3–14) per day (€ 30.00 per week). Children under the age of 3 can use our swimming pool free of charge when accompanied by an adult.

The following items can be borrowed from our reception desk if required:

Per bathrobe                           € 5.00 usage fee (plus € 30.00 deposit)
Per sauna towel                      € 3.00 usage fee (plus € 15.00 deposit)
Per beach towel                      € 3.00 usage fee
Per slippers                             € 2.00 usage fee

We do not offer traditional room service.

However, you are welcome to order all drinks and food from our Deichperle restaurant and Schneider Bar from your room and then collect them from us yourself.

 

Deichperle restaurant opening hours:

  • Breakfast: daily from 7 a.m. to 11 a.m.
  • Lunch menu: daily from 12:30 p.m. to 4:00 p.m.
  • Coffee & cake: daily from 12:30 p.m. to 4:30 p.m.
  • Dinner menu: daily from 5:00 p.m. to 9:30 p.m.
  • Terrace: 5:00 p.m. to 10:00 p.m. (depending on weather conditions)


Bar Schneiders opening hours:

  • Sunday – Thursday: 5:00 p.m. – 11:00 p.m.
  • Friday & Saturday: 3:00 p.m. – 1:00 a.m

The bins are located behind a screen on the premises. Approximately 10 metres around the corner.  

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